Hello Gökdag,

Thanks for your feedback.

In the meantime I've installed UBUNTU 20.04 LTS in addtion to my windows10 on my laptop and it works again.

Fortunately I made some backups of my data some months before.

In fact, the problem occurred after having answered wit 'yes' for an Upgrade of my previous UBUNTU version 18.04 LTS.  After this Upgrade I encountered an Login loop, that means that the Login screen always reappeared despite my correct password input.  Then I made several interventions based on Ubuntu documentation in the net, but did not succeed.  So finally I've installed the new UBUNTU 20.04 LTS from my usb stick (that I prepared with a windows tool called "Rufus").

Have a nice day.

Best regards,

Didi

Am 14.07.21 um 10:47 schrieb Gökdağ Göktepe:

Gökdağ Göktepe

29, route de Luxembourg

L-4876, Lamadelaine

---------- Forwarded message ---------
From: Gökdağ Göktepe <gokdag.goktepe@gmail.com>
Date: Wed, 14 Jul 2021 at 10:39
Subject: Re: [Lilux-info] Fwd: How and where can I contact for Help
To: <lilux-info@lilux.lu>

Hi Didi,

Can you explain your problem a bit more in detail? Any error messages or logs? What kind of machine is this Ubuntu installed on? Did you install this particular Ubuntu? 

Best regards

Gökdağ Göktepe

29, route de Luxembourg

L-4876, Lamadelaine

On Wed, 14 Jul 2021 at 10:20, Thierry Coutelier <thierry@coutelier.net> wrote:

-------- Forwarded Message --------

Subject:	How and where can I contact for Help
Date:	Mon, 12 Jul 2021 11:24:47 +0200
From:	dietmar.schumacher <dietmar.schumacher@pt.lu>
Reply-To:	Ubuntu Luxembourgian Users <ubuntu-lu@lists.ubuntu.com>
To:	ubuntu-lu@lists.ubuntu.com

Hi,

Bonjour, 

Hallo,

I've problems to start Ubuntu as it does not react after inputting my password.

How can I contact for Help in Luxembourg?

Best regards,

Didi

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