19 Jul
2004
19 Jul
'04
2:37 p.m.
Patrick Kaell wrote:
Serge Marelli huet geschriwen:
Well obviously that gives YOU some clue that THEY know at least that an
alternative exists, but expect the unexpected, beacause....
If the official policy of the company, at least
you can expect some
level of support and can shout at them if they say soimething like "use
windows"...
I *fully* agree. This also remembers me my T-Online days. I always used
Linux with PPPoE. The day I couldn't connect anymore, I *tried* to
install the official T-Online software on my Windows partition because
the helpdesk said they would not support Linux. But the official
software refused to run on my hardware configuration. And it was a
problem on their side, because the modem's light was red. But they
refused to help if you don't run Windows even if it is clear that the
problem lies on their side.
If I have problems like that under Unix I keep telling them YES MR
OPERATOR I "DO" USE WINDOWS and YES my CABLES ARE PLUGGED in...
It is all about cheating a little bit and usually you get rather far...
Cheers,
Steve C
--
ION Network Solutions
Steve Clement
Unix System Administrator
209, rue des Romains
L-8041 Bertrange
Tel: +352 261 276-2
Fax: +352 261 276-9
mailto:steve@ion.lu
http://www.ion.lu